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How do I correct inaccuracies on my credit report?

If you find an inaccuracy in your credit report or are using Upgrade’s credit health tool and notice inaccurate reporting with a non-Upgrade account, contact the credit bureau that the report is from and request a correction. Visit Transunion, Equifax and Experian’s websites to get specific directions and details on how to file disputes with each bureau online, by phone or by mail.

  • Step 1: Tell the person, company, or organization that provided the incorrect information about you to a credit reporting company that you dispute an item in your credit report.
  • Step 2: Tell the credit reporting company, what information you think is inaccurate. Have the proper documents that support your position handy.
  • Step 3: You should check your credit report from the other bureaus to see if they also had the same error so you can file a dispute with them too.

If you think that Upgrade made an error that now appears on your credit report, please contact us.

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